Terms of Service

Effective Date: April 2, 2025

1. Agreement

By purchasing, downloading, or using Snowball Annotation (“the Software”), you agree to these Terms of Service. If you do not agree, do not use the Software.

2. Licensing

Each purchase grants a non-exclusive, non-transferable license for one user or device.

• Basic License: Personal use only, no training or auto-labeling features.
• Pro License: Includes adaptive training and auto-labeling. For personal or research use.
• Commercial License: For client or commercial use. Includes v2.x upgrades and license transfer support.

3. Usage Restrictions

You may not:

• Resell or sublicense the Software
• Reverse engineer or modify the Software or license system
• Use the Software for illegal or malicious purposes

4. Refund Policy

Refunds are available within 14 days of purchase if the Software does not function as intended. Email carpsesdema@gmail.com with your order details.

5. Updates & Upgrades

• All licenses include updates for version 1.x
• Commercial licenses include a free upgrade to version 2.x
• Major versions (v2, v3, etc.) may require new licenses

6. Privacy

The Software does not collect or transmit any personal data. Licensing is validated through Paddle, our secure payment provider. See the Privacy Policy for more details.

7. Limitation of Liability

The Software is provided "as is" without warranty. The developer is not responsible for any loss or damage arising from use of the Software.

8. Support

Support is available via email at carpsesdema@gmail.com. Response time may vary.

9. Changes to Terms

These Terms may be updated over time. Continued use of the Software constitutes acceptance of any changes.

10. Contact

If you have questions, email us at carpsesdema@gmail.com.

This software is sold by [Kori Mead], sole proprietor of Snowball Annotation.